Superior DataWorks, LLC

Superior DataWorks, LLC

Our Services
Questionnaire Design: Non-scannable Survey

Sample Format for Non-Scannable Survey

Please rate your experience with our company for each of the statements listed below. (Please circle only one answer for each statement.)	Strongly Agree	Tend To Agree	Tend To Disagree	Strongly Disagree
1. The sales representative demonstrated a comprehensive knowledge of XYZ's products and services.	1	2	3	4
2. XYZ's service representatives are competent, courteous, and knowledgeable.	1	2	3	4
3. XYZ's Customer Service Center personnel are competent, courteous, and knowledgeable.	1	2	3	4
4. We have been properly instructed in the use of our system.	1	2	3	4
5. Whenever commitments are made by XYZ personnel, they are kept or we are promptly informed of a rescheduled commitment.	1	2	3	4
6. XYZ's invoices are clear and invoicing procedures are satisfactory.	1	2	3	4
7. Telephone calls to XYZ are answered timely and courteously, and are immediately transferred to an individual who can service our needs.	1	2	3	4

COMPLETELY
SATISFIED

SATISFIED

SOMEWHAT
DISSATISFIED

VERY
DISSATISFIED

9. How likely is it that you would recommend our company to someone you know?

VERY
LIKELY

LIKELY

SOMEWHAT
UNLIKELY

NOT VERY
LIKELY

10. What type of services do you foresee your company needing in the next twelve moths?

11. How many times in the last year have you called on our company for service or information? ________

Superior DataWorks, LLC
340 Poplar View Ln East, Ste. 1
Collierville, TN 38017
Phone: 901.861.6301 / Fax: 901.861.6302